New Customer?
Request A Ride Now
Our rides commit to make your trips unique by best answering your needs.
REQUEST A RIDE
adjective [ al-troo-is-tik ]
As we age, getting around isn’t as easy as it used to be. But with some adjustment, you can still do all of the things you love. Getting out of the house and around town just requires a different approach than it used to. With modern transportation tools and services, you can get where you need to go.
When it comes to visiting a doctor, getting there can be difficult. Fortunately, there are several non-emergency medical transportation options to help you get the care you need. We offer affordable, patient transportation services with an emphasis on patient care and on-time appointment pick up and delivery.
• Doctor’s Appointments
• Non-Emergency Hospital Visits
• Hospital Discharge
• Rehabilitation Center
• Wheelchair Access
• Childcare/Daycare
• Airport Travel
• School
• Train & Bus stations
• Weekend Grocery Shopping (Existing Customers)
• Long Distance Trips
• Graduations
• Wedding Events
• Sporting Events
• Special and Family Events
We are dedicated to providing you with the absolute best and timely services available. If you have any questions about our fees, please don’t hesitate to contact us anytime.
or call Dispatch at 713-819-6795
Please have the following information ready when you call:
Altruistic Mobility Transportation monitors and reports no shows. We also do NOT reimburse transportation providers for no shows. You should confirm the transport and pick up time with the recipient on the day prior to the scheduled trip. If a recipient indicates that they wont be attending their appointment, cancel the trip.
Yes, Members of Altruistic Mobility Transportation driving team must have specific credentialing and qualifications, including training elements. All drivers MUST meet our credentialing requirements as well as complete required training which in includes but not limited to; CPR certified, First Aid certified, Defensive driving course as well as maintaining a clean driving record and properly trained on how to handle/assist customers during transport and putting customers needs first and respecting them at all times.
If you or a customer experience an issue during transport call us directly. You must provide your name, Medicaid ID number(if applicable), the date of service and your trip number. We will follow up within 3-5 business on all complaints. All parties involved will be contacted in the scheduling and transport to resolve the issue. We will notify you of the results of the complaint in a timely manner.
You must follow these rules when riding with Altruistic Mobility Transportation
Yes, you can schedule recurring trips at once with Altruistic Mobility Transportation, eliminating the need to schedule each individually. Recurring trips can be scheduled up to 6 months at a time.
You will receive the type of ride that best meets your needs. Some of our many services include:
Special requests are transports that is a part of usual day to day form of transportation. Most special request include a surcharge along with the base fee. To book a special request you would have to call in advance, preferably at least 24-48 hours, and be approved. If you are approved or denied you will receive confirmation via email, phone or both.
© 2022 Altruistic Mobilty Transportation. All rights reserved. Design by Aizaz.